FAQ

Got questions? Find answers fast in our BrüMate FAQ.

 

Era Straw Tumblers FAQs

  • What beverages are compatible with Era?

    Era tumblers are suitable for cold and carbonated beverages with ice.

  • Are Era tumblers 100% leakproof?

    Era tumblers are 100% leakproof with cold beverages and carbonated beverages with ice when in the locked position. Not recommended for use in the locked position with hot beverages.

  • How do I lock and unlock the Era straw lid?

    To open the Ü-Turn™ Lid for sipping, align the mode indicator with the 'open' position indicated by the raised notch. To lock, turn and line up the mode indicator on the lid with the 'closed' position on the opposite side.

  • Are the Era tumblers cup holder friendly?

    Yes, both the 30oz and 40oz Era straw tumblers are cup holder friendly perfect for your morning commute or upcoming road trip.

  • How long does it keep my drink cold?

    The Era can keep your beverages, even carbonated ones, cold for 24+ hours depending on how much ice is used and the starting temperature of the beverage. The more ice you use, the longer it will stay cold. For best results, we recommend filling your Era with at least 50% ice.

  • Does the Era lid fit other products?

    Era lids and silicone straw pieces are only interchangeable between 30oz and 40oz Era sizes. Be sure to use the correct size stainless steel straw attachment, as the 40oz straw is longer than the 30oz.

  • How do I wash my Era straw tumbler?

    All parts, including the lid, are top-rack dishwasher safe with two exceptions — Dark Aura and Onyx Leopard colourways (these bottles must be washed by hand, but lids and straws are still top-rack dishwasher safe). Remember to remove the straw lid before washing. To do this, simply turn the mode indicator halfway between the locked and open positions and pull up on the straw centre piece for easy cleaning.

    For washing by hand, check out our cleaning essentials kit or read our full guide on how to clean your tumbler.

  • How do I remove the ColdKey™ Straw?

    To remove the ColdKey™ Straw for cleaning, twist the straw to a position halfway between open and closed, then pull up on it.

Resa Leakproof Tumblers FAQs

  • What beverages are compatible with Resa?

    Both the 25oz and 35oz Resa sizes are compatible with cold drinks and iced carbonated beverages.

  • How do I lock and unlock the straw lid?

    To open the Ü-Turn™ Lid, align the mode indicator with the 'open' position marked by the raised notch. To lock it, turn the lid until the mode indicator lines up with the 'closed' position on the opposite side.

  • How long does it keep my drink cold?

    Resa can keep your drink cold for over 24 hours. It should also keep ice for more than 24 hours, depending on how much ice you use and the starting temperature of your drink. For best results, we recommend filling the tumbler with at least 50% ice.

  • Can I remove the silicone sleeve?

    Yes. The silicone sleeve is removable for deep cleaning. Simply pull it past the groove on the Resa and slide it off. It is safe for the top shelf of the dishwasher. To reattach, align the sleeve at the base and slowly push it upward until it slips past the groove.

  • How do I wash the Resa tumbler?

    All parts, including the lid, are safe for the top shelf of the dishwasher – except the Dark Aura finish, which should be washed by hand (the lid and straw remain dishwasher safe). Before cleaning, remove the silicone straw lid by turning the mode indicator halfway between locked and open, then lifting the straw centre piece.

    For washing by hand, BrüMate offers a cleaning essentials kit and a detailed care guide.

  • How do I remove the ColdKey™ Straw?

    To remove the ColdKey™ Straw for cleaning, twist it to a halfway point between open and closed, then pull it upwards.

  • Does the Resa lid fit other products?

    No. The Resa lid is not compatible with other Resa sizes or any other BrüMate products.

  • Are there any accessories for Resa?

    Yes. Both Resa sizes are compatible with BrüMate’s Magnetic Straw Covers, which help protect your straw while you're out and about.

  • Is the Resa Series sustainable?

    Yes. The Resa tumblers are reusable for life, helping to eliminate the need for single-use plastics. They are also designed with finishes that are safe for the dishwasher (with the exception of Dark Aura), helping to reduce water waste.

Müv Mugs FAQs

  • What beverages are compatible with Müv?

    All Müv sizes are compatible with hot, cold, and carbonated beverages served with ice.

  • How do I lock and unlock the leakproof lid?

    To open: Push the slide lock away from you to the unlocked position, exposing the "unlock" icon. Push the MagFlip lid upwards it will stay in place while you sip.

    To close: Close the MagFlip lid. Push the slide lock towards you to the locked position until it clicks, exposing the "lock" icon. This ensures a 100% leakproof experience.

  • How do I choose my lid’s sipping position?

    Select your drinking position by aligning the lid with one of the eight grooves. Turn the lid slightly to the left, then push it down until it sits flush with the top of the tumbler. Turn slightly to the right to lock it in place.

  • How do I take the lid on and off?

    To remove the lid, turn it slightly to the left and pull up. To reattach, follow the steps outlined above for choosing a sipping position.

  • How long will the Müv 25oz keep my drink hot or cold?

    The Müv 25oz keeps hot drinks warm for over 6 hours, and cold drinks chilled for over 24 hours.

  • Does the Müv 25oz lid fit other products or work with a straw?

    Müv lids are only interchangeable between the 15oz and 25oz Müv sizes. Make sure to use the correct stainless steel straw the 25oz straw is longer than the 15oz.

    Müv 25oz lids are compatible with BrüMate’s reusable straws. We recommend using the Large Straws for this size.

  • Is the Müv 25oz dishwasher safe?

    Most finishes are safe for the top shelf of the dishwasher, except for Dark Aura, which should be washed by hand. Check the base pad of your product to confirm if it is dishwasher safe.

  • Can I remove the silicone sleeve?

    Yes. The silicone sleeve is removable for deep cleaning. Simply pull it past the groove and slide it off. The sleeves are all safe for the top shelf of the dishwasher. To reattach, align the sleeve at the base of the product and slowly push it upward until the top of the sleeve sits securely in the groove.

  • Is the Müv 25oz sustainable?

    Yes. The Müv 25oz is designed for long-term use, helping reduce the need for single-use plastics. Most finishes are dishwasher safe, supporting more efficient and eco-friendly cleaning.

Leap Straw Tumblers for Kids FAQs

  • What age range is Leap recommended for?

    Suitable for children aged 4 and up.

  • What beverages are compatible with Leap?

    Leap is compatible with cold drinks and iced carbonated beverages.

  • How do I lock and unlock the straw lid?

    To open the Ü-Turn™ Lid, align the mode indicator with the 'open' position marked by the raised notch. To lock, turn it so the mode indicator lines up with the 'closed' position on the opposite side.

  • How durable is the silicone straw?

    The silicone straw tip is designed and tested to be bite-proof, ensuring a safe and comfortable drinking experience for little ones.

  • How do I wash the Leap tumbler?

    All parts, including the lid, are safe for the top shelf of the dishwasher. Before cleaning, remove the silicone straw lid by turning the mode indicator halfway between locked and open, then lifting the straw centre piece. For washing by hand, BrüMate offers a cleaning essentials kit and a full care guide.

  • Is Leap cup holder friendly?

    Yes. Leap is designed to fit standard cup holders, including those on most pushchairs and child car seats.

  • Are the Straw Covers compatible with Leap?

    No. Magnetic Straw Covers are not compatible with or recommended for use with Leap.

  • Can I remove the silicone sleeve?

    Yes. The silicone sleeve is removable for deep cleaning. Simply pull it past the groove and slide it off. It’s safe for the top shelf of the dishwasher. To put it back on, align the sleeve at the base of the tumbler and gently push upwards until it slips past the groove.

  • Does the Leap lid fit other products?

    No. The Leap lid is designed specifically for the Leap tumbler and does not fit other BrüMate products.

  • Is Leap sustainable?

    Yes. All finishes are dishwasher safe to help reduce water usage, and the tumbler is designed for lifelong use, helping to cut down on single-use plastics.